Returned and reimbursements

Pursuant to the European legislation concerning the "right of withdrawal and rethinking online", Erendira Italia will accept the request for return or reimbursement no later than 14 days from the date of delivery of the boss, as long as the garment is returned intact, that is Not used and not damaged, as well as accompanied by the relative purchase documentation (invoice) with the original packaging Erendira Italy and with the intact and attacked card.

Here are the steps you will have to follow:

1) Connect to the site and access your account. Go to your personal area, choose the order and selecting the garment or garments you want to make, request a refund.

2) As soon as possible Erendira Italia will accept your request and send you an email with the indications to organize the package of the package.

3) wait for the courier to whom you will have to deliver the package to the agreed address and address.

4) As soon as Eandira Italia will receive the package and have ascertained the integrity of the boss as indicated above, it will reimburse or replace it.