Pursuant to the European legislation concerning the "right of withdrawal and online reconsideration", Erendira Italia will accept the return or refund request no later than 14 days from the delivery date of the garment, provided that the garment is returned intact, that is unused and undamaged, as well as accompanied by the relative purchase documentation (invoice) with the original Erendira Italia packaging and with the tag intact and attached to the garment.

Here are the steps you will need to follow:

1) Connect to the site and log into your account. Go to your personal area, choose the order and selecting the item or items you want to return, request a refund.

2) As soon as possible, Erendira Italia will accept your request and will send you an email with instructions to organize the collection of the package.

3) Wait for the courier to deliver the package to at the agreed time and address.

4) As soon as Erendira Italia receives the package and has checked its integrity of the garment as indicated above, will refund or replace it.